Category of Personal Data; Description; Legal Basis for Processing
Account Data; To utilize certain features (such as accessing content), you need to create a user account. This requires us to collect and store your email address, password, and account settings. To establish an instructor account, we collect and store your name, email address, password, and account settings. As you engage with certain features on the site, you may be asked to provide additional information including your occupation, government ID information, verification photo, date of birth, race/ethnicity, areas of interest, and phone number. Upon account creation, we assign you a unique identification number; Performance of contract. Legitimate interests (service provisioning, identity verification, fraud prevention and security, communication).
Profile Data; You also have the option to provide profile information such as a photo, headline, biography, language, website link, social media profiles, country, or other data. Your Profile Data will be publicly visible to others.; Performance of contract. Legitimate interests (enhanced platform functionality, convey content source information)
Shared Content; Certain aspects of the Services allow you to interact with other users or share content publicly, including by uploading courses and other educational content, posting reviews about content, asking or answering questions, sending messages to students or instructors, or posting photos or other work you upload. Depending on where it is posted, such shared content may be publicly viewable by others.; Performance of contract. Legitimate interests (service provisioning, enhanced platform functionality)
Learning Data; When you access content, we collect specific data including which courses, assignments, labs, workspaces, and quizzes you’ve started and completed, content and subscription purchases and credits, subscriptions, completion certificates, your interactions with instructors, teaching assistants, and other students, and essays, answers to questions, and other items submitted to meet course and related content requirements.; Performance of contract. Legitimate interests (service provisioning, enhanced platform functionality)
Student Payment Data; If you make purchases, we collect certain data about your purchase (such as your name, billing address, and ZIP code) as necessary to process your order, which may optionally be saved for processing future orders. You must provide certain payment and billing data directly to our payment service providers, including your name, credit card information, billing address, and ZIP code. We may also receive limited information, like the fact that you have a new card and the last four digits of that card, from payment service providers to facilitate payments. For security, [Name Site] does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.; Performance of contract. Legal obligation. Legitimate interests (payment facilitation, fraud prevention and security, compliance)
Data About Your Accounts on Other Services; We may acquire certain information through your social media or other online accounts if they are connected to your [Name Site] account. If you log in to [Name Site] via Facebook or another third-party platform or service, we ask for your permission to access certain information about that other account. For instance, depending on the platform or service we may collect your name, profile picture, account ID number, login email address, location, physical location of your access devices, gender, birthday, and list of friends or contacts.;These platforms and services provide information to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us. If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party. Legitimate interests (identity verification, user experience improvement).
Sweepstakes, Promotions, and Surveys; We may invite you to complete a survey or participate in a promotion (like a contest, sweepstakes, or challenge), either through the Services or a third-party platform. If you participate, we will collect and store the data you provide as part of participating, such as your name, email address, postal address, date of birth, or phone number. That data is subject to this Privacy Policy unless otherwise stated in the official rules of the promotion or in another privacy policy. The data collected will be used to administer the promotion or survey, including for notifying winners and distributing rewards. To receive a reward, you may be required to allow us to post some of your information publicly (like on a winner’s page). Where we use a third-party platform to administer a survey or promotion, the third party’s privacy policy will apply.; Performance of contract. Legitimate interests (promotions administration, prize delivery, compliance)
Communications and Support; If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, messages, location, [Name Site] user ID, refund transaction IDs, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy.; Legitimate interests (customer and technical support).